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Return to shopShipping & Delivery
How much does shipping cost?
We offer a flat-rate shipping fee of $6.99 for all domestic orders within the United States.
How long will it take to get my order?
Orders are processed within 1 business day. Transit time typically takes 3–5 business days via USPS, UPS, or FedEx.
Do you ship internationally?
Currently, Babysteinbach focuses on serving customers within the United States.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery, provided the items are unused and in their original packaging.
Are there any restocking fees?
No, we do not charge any restocking or processing fees for returns.
How long does a refund take?
Once your return is inspected, we process refunds within 7 business days to your original payment method.
Orders & Payments
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, and PayPal.
Can I change my shipping address after ordering?
Please email us at [email protected] immediately. Address changes are only possible before the order enters the 1-day handling phase.
Still Have Questions?
Email: [email protected]
Address: 2118 Winder Dr, Winterville, NC 28590, United States
Support Hours: Mon – Sat, 8:00 AM – 7:00 PM (EST)